Krikey11 Privacy Policy — Our Commitment to Protecting Your Information

The Krikey11 Privacy Policy ("Policy") provides a complete overview of how personal information collected through our online betting platform https://krikey11.bet and its associated mobile applications is handled. This Privacy Policy applies to all Krikey11 services.

We believe data transparency is the foundation of a trustworthy platform. That's why Krikey11's Privacy Policy is written in plain, straightforward language — clearly explaining what data is collected, why it's collected, how it's stored, and what controls you have over it.

This Privacy Policy has been written in Bangla with Krikey11's Bangladeshi users in mind. We want you to use our platform with full knowledge and confidence.

Krikey11 collects certain personal information to enhance your experience and maintain a secure platform. Below is a detailed breakdown of what we collect.

• Full Name & Date of Birth
• Mobile Number & Email Address
• National ID or passport number (for KYC verification)
• Current address & city

• BKash, Nagad, or Rocket Number
• Bank account details (where applicable)
• Transaction history & amounts
• Deposit & Withdrawal Records

• Login & Logout Time
• Betting History & Preferred Play Style
• Pages visited on the platform and time spent on each
• Click, scroll & navigation patterns

• IP Address & Device Type
• Operating System & Browser Version
• Mobile device identifier
• Internet connection type & speed

Krikey11 uses collected information for specific purposes only. Your data is never used for anything beyond what is necessary. Below is a detailed breakdown of what information is used for and why.

Krikey11 may also use your information to: manage responsible gaming programs, meet legal and regulatory obligations, and verify the correct recipient when awarding bonuses and rewards.

You can opt out of marketing emails or SMS at any time. However, important account and security-related notifications cannot be disabled.

Krikey11 never sells or rents your personal information. That said, there are specific circumstances where sharing data with trusted third parties may be necessary.

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket use limited data solely to verify and process transactions.
• Law Enforcement Agencies: Krikey11 is required to disclose data when presented with a valid order from a government body, law enforcement agency, or court of law.
• Technology Service Providers: Certain information may be shared with trusted technology partners for server hosting, data analytics, and cybersecurity purposes.
• Fraud Prevention: If a fraud claim against a user is substantiated, the relevant information may be shared with the appropriate authorities.

Krikey11 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

• Essential Cookies: These cookies are required for maintaining login sessions, security verification, and similar functions. Disabling them will prevent the platform from working correctly.
• Functional Cookies: Used to remember your preferences such as language, display settings, and similar choices.
• Analytics Cookies: Analyzes user behavior on the platform to help improve our services.
• Marketing Cookies: Used to show you relevant offers based on your preferences. You have the option to disable these cookies.

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some Krikey11 features from working properly.

Krikey11 uses industry-standard security technology to protect your personal data. Our security framework is multi-layered — covering not just technical safeguards, but procedural protections as well.

• SSL/TLS Encryption: All data transmission takes place over encrypted channels.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Security Audits: Any vulnerabilities found in the system are resolved quickly.
• Access Control: Staff are granted access only to the data necessary for their role.
• Suspicious Activity Monitoring: An automated system operates 24/7 to detect unusual activity.
• Backup & Recovery: Regular data backups are performed to prevent data loss.

In the event of a data breach, we will notify affected users within the legally required timeframe and advise them on the necessary steps to take.

As a Krikey11 user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@krikey11.bet.

Krikey11 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

• Account Information: For the duration of the active account and a minimum of 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Betting History: For the duration of the active account and 3 years after closure.
• Logs & Technical Data: Typically up to 12 months.
• Marketing Information: Until consent is withdrawn or the account is closed.

Once the applicable retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.

Krikey11 is strictly an adults-only platform. No one under the age of 18 is permitted to use it, and no data is collected from minors.

• Age verification is mandatory during the registration process.
• In cases of suspicion, age is verified through KYC documentation.
• If we discover that a minor's data has been collected inadvertently, it is deleted immediately and the account is closed.
• Parents or guardians may request the deletion of their child's data.

Krikey11 may update this Privacy Policy as needed. Users will be notified of any significant changes via email or an in-platform notification.

• The date of any changes will be noted under the "Last Updated" section at the top of the page.
• For significant changes, at least 14 days' notice will be given before they take effect.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• If you do not agree to the updated Policy, you may request to close your account.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to Krikey11's support team. We typically respond within 72 hours.

If you are not satisfied with how we have handled a privacy matter, you may file a complaint with the relevant authority under applicable law.